For small to medium sized business installations a hosted VoIP PBX is the ideal solution for a low cost high functionality system. These days everything is being sourced "in the cloud" so why not you office PBX system?  Lots of businesses are doing just that for a variety of reasons. The advantages are:

• You choose the latest phone hardware.
• Less capital expenditure.
• Quick deployment.
• Easy to scale up or down.
• VoIP security is someone else's problem.
• Virtual receptionist included as standard.
• Moving location is simplified and fast.
• Never miss a call capacity

Ufone provide one of the most sophisticated and widely deployed hosted systems in NZ, which includes multiple backup and redundant servers and routes, ensuring superior reliablity and availability.  Security and PBX hacking is always a security threat but with a hosted systems, that risk is with us and not you, which is a significant benefit.

For any business who has already invested in a VoIP capable phone system we can provide VoIP based SIP trunks to provide you with reliable and cost effective service.  SIP trunks are more easily understood as ISDN replacement service running over your data circuit or Internet connection.  SIP trunks are a more efficient technology than ISDN and are therefore far less expensive, saving your company significant money in converting to this technology.

To take advantage of the best and most efficient network for your VoIP system will require both your Data Connection and your SIP trunk service to be provided by Ufone and both on our Network. This way we have visibility "end to end" and can both easily troubleshoot problems and even pro-actively avoid problems in the first place.

For small to large sized business installations an in premise VoIP PBX is the ultimate solution with the most extensive functionality but still at a fraction or the cost of a traditional phone PBX system.  An in-house located system is the choice of most large corporates because you can achieve the best integration into your systems, gaining your company significant advantages in efficiency. Advantages include:

• Wide choice of the latest phone hardware.
• Fraction of the price of a traditional PBX.
• Easy integration into your systems.
• Virtual receptionist included as standard.
• Moving location is easy.
• Conference calling is standard.
• Video calls an option.
• Voice mail standard.
• Ring your desk-phone and mobile simultaneously.
• Mobile apps for Apple and Android make your mobile phone an extension.
• Downloand the full product brochure here.

Ufone provide one of the most successful VoIP PBX platforms in the world today 3CX.  We are advanced Certified partners and support and deploy all aspects and features of the system.

What is VoIP?
VoIP is simply a method of delivering voice calls over the Internet or a data network. VoIP stands for "Voice over Internet Protocol". We are all familiar with the traditional phone network which we have been using all our lives. VoIP is steadily replacing the old voice network with a new method of making the same calls. You may not be aware that you are already using VoIP because many companies have changed over from standard phone service including us at Ufone, so every time you call our number you are using VoIP to talk to us, even when you call from a standard phone.

Why should I be interested in this?
VoIP will give you greater functionality, and efficiency, as well as save you money.
The smartphone in your pocket does so much, yet the old phone on your desk just calls and rings, and, maybe transfers a caller to the right extension. A VoIP phone system does so much more right out of the box.

A new VoIP phone system includes advantages like these:

• Free or very cheap calling
• See who is calling you before you answer
• See who is on a call or available in your company
• Automated call attendant which you can customise
• Easily make conference calls with a group of people
• Built in disaster recovery, eg divert calls to mobile
• Simultaneously ring your extension and your mobile phone

The Internet has changed society faster than any previous technology, including radio, television, and telephones.  Starting in 2002, VoIP telephone systems arrived. The result? VoIP is now in the process of replacing all traditional phone systems.

How well is VoIP doing in the market? In early 2013, only about a third of all installed business phone lines were VoIP. By 2016, two-thirds of all installed business phone lines are projected to be VoIP.