This is the standard type of phone line, usually connected to a PABX switchboard or directly into a telephone, fax machine or modem. Ufone also offers an upgraded analogue line called a 'feature line' to help manage your calls. The perfect solution for small businesses with one or two phone lines.

Here are some of the built-in features that come as standard with a Ufone feature line:

• Call Waiting means you'll never miss an important call again. A soft beep' tells you someone is trying to call while you're using the phone. You can answer the new call and switch between calls at will.
• Call Park lets you put a call on hold so that it can be answered at another extension. Meanwhile you can still receive and make calls while the other call is parked.
• Speed Dial uses a short two-digit code for up to thirty full numbers.
• Call Forward offers a choice of three ways to forward incoming calls to another number. Which feature you use depends on the situation:
  Forward to another selected number always.
  Forward to another selected number on busy.
  Forward to another selected number on no answer.
• Last Number Redial saves wasted time on redialling unanswered calls or calls to busy numbers.
• Directed Call Pickup allows you to answer calls coming in on another line.
• Conference/Transfer lets you contact another party during a call, and to either transfer the call or include the third party in a three-way conference.

Other options include Voicemail, Never Busy Fax, Remote Call Forward.

ISDN stands for 'Integrated Services Digital Network'. It's a phone line that lets you send and receive high volumes of voice, data and video communications through a single digital connection, at up to five times the speed of analogue lines.

ISDN simplifies business by connecting phones, faxes and computers to the one connection. Adding applications and locations is easy which makes growing a business easier, too. It's economical, because you're only charged for what you use. There's a realistic monthly line rental after which you pay separately for usage.

No special training is required. From voice calls across town to sending X-ray images across the world, it's as simple as dialling a phone number.

Ufone offers a choice of two ISDN services:

Basic Rate ISDN (also known as BRI) is ideal for individual users, small businesses and regional offices. BRI, can simultaneously send and receive voice, data or video at 64Kbps or use both 64Kbps channels to obtain 128Kbps.

Primary Rate ISDN (also known as PRI) is the answer to higher traffic levels for bigger businesses or those using high bandwidth applications. With a PRI you can have up to 30 channels per 2 Mbit/s interface.

Even if you already have this service, Ufone can probably save you money by transferring to us.

Centrex™ (also known as Vortex) is a totally managed solution that connects all your phones directly to the network. CentrexTM replaces the need for a PABX system and lets you add or remove lines as your needs change.

Ufone saves you money on toll calls, with international and national direct dial calls carried through a major telco network. There's no need to change the way you use the phone – no prefixes or special codes – for international, national and land to mobile toll calls. The minimum billing period is one minute

By simply lodging a Business Account Application form with Ufone, showing the exact Telecom account name and address, calls will be routed through our network within approximately five working days. From then on, you'll save money every day.

Even if you already have this service, Ufone can probably save you money by transferring to us.